PAYMENT: Sale will be cancelled if payment is not completed within 2 days of purchase unless prior arrangements have been made with BoomNation@mail.com

 

SHIPPING

Item will be shipped the next business day following payment, unless it is a custom item. We only ship USPS, so if you prefer another means of shipping, let us know before payment is made.

EXPRESS SHIPPING AND INSURANCE are available upon request, however, please ask when ordering and wait for a revised invoice before payment. Seller is not responsible for items lost in the mail.

INTERNATIONAL BUYERS:
All international orders are shipped via First Class International Mail which normally takes 1-2 weeks to arrive. There is no way to track international packages. If you would like to be able to track your package, please contact me prior to purchasing, and I will invoice you for Priority Shipping. Seller is not responsible for the time it takes for your package to arrive, or for lost packages.

 

REFUNDS/EXCHANGES

Our goal is to make sure that you are completely happy with your BoomNation purchase. If, however there is a true need to return your purchase, please contact us within 24 hours of receipt of item (each item is tracked to show tracking and delivery receipt) and we will discuss the issue and arrange for a return or exchange if warranted. Once we agree upon a return/exchange, We must receive boomerang back within 5 days of receipt. We will then issue a refund minus shipping charges and a 25% re-stocking fee. 

We are unable to offer refunds under these conditions:
- COLOR - Please keep in mind that your computer monitor may show colors slightly differently from the actual item. We are available for clarification and explanation of color of artwork if there is a doubt; therefore I cannot accept returns based on color differences caused by computer monitors.
- CUSTOM ORDERS - These orders have been created especially for the buyer. Please respect the consultation time and one-on-one care given to you as buyer of a special listing. Custom orders will not be refunded.

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Please feel free to contact us with questions.  Thank you for your understanding!